Grafton Car & Van Hire

The maximum number of additional drivers permitted per rental is one. Additional driver%u2019s fee is 20.00 AED per rental, excluding VAT. Rental conditions apply to all additional drivers.

Minimum rental age is 23 years. Maximum rental age is 65 years. No young drivers surcharge.

It is not permitted to cross the UAE border.

Please be advised that it is not permitted to take 4 x 4s off road.

All locations within the Emirates of Dubai free of charge. AED 150.00 applies for One-Ways outside of Dubai.

Vehicle will be supplied full tank of fuel and should be returned full.

Any valid driving license is acceptable apart from those with endorsements and penalties. Drivers must be in possession of a valid drivers license held for at least 1 year. Visitors from UK, USA, France, Japan, Belgium, Holland, Switzerland, Denmark, Germany, Italy, Sweden, Greece, Austria, Ireland, Spain, Norway, Turkey, Canada, Poland, Korea, Finland, South Africa, Australia, New Zealand and Romania are allowed to drive in the UAE with their local valid driving license. Visitors from Korea, Japan, Turkey and Greece are requested to have a translation of their licenses approved by the Council/Embassy. An international driving permit is required for visitors from any other country. UAE Driving License is required for renter's holding a UAE Residence Visa. Any visitor's on a work visa must ensure that they have the required residence visa and meet the previous requirement before they will be able to rent. For Abu Dhabi Airport: Upon arrival all customers will be met in the arrivals hall by a uniformed member of staff holding a branded board clearly displaying the customer%u2019s name. If the customer is unable to find the member of staff they can phone our 24 hour mobile number: 00971 50458 0537. Customers presenting a fully valid driving license (original and photocopy), their passport and a valid credit card will be able to complete their full rental check out in the airport parking area. Alternatively, or if no photocopy of the driving license is available the customer can be driven to their destination/National office whereby appropriate copies can be made. Please note Abu Dhabi Airport is an off airport location serviced by the downtown location and a flight number is mandatory for the meet and greet service to be provided and a credit card needs to be entered at the time of booking to guarantee the reservation.

All major credit cards are accepted - Amex/Diners Club/MasterCard/Visa Traveller cheques are accepted. National vouchers are accepted. Cash payments are not accepted. A credit card is always required for deposits, and the deposit is held on the card until the vehicle is returned. The deposit required is 1.500 AED and is taken to cover any excess or refuelling charges that may occur. Credit cards must be valid for a minimum of six months from the time that they are presented at the counter. Credit cards must be valid for a minimum of six months from the time that they are presented at the counter.